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Power dialer

Built-in call queue with scoring, scripts, dispositions, and audit trail. Reps go from "who do I call next" to dialed in two clicks.

Building a queue

Four ways to add contacts to the queue, fastest first:

1. Tell Julie. "Queue up my hot Utah leads" or "Queue everyone in proposal stage I haven't called this week." She filters + adds them.
2. Map search. Run a Google Places search on the Map view, then click Focus list on last N — that batch becomes your queue.
3. Pipeline filter. On the Pipeline or Leads view, filter to the contacts you want, click Send selection to Dialer.
4. Manual. Open a contact, click the phone icon → Add to dialer.

Running a session

1. Open Dialer view.
2. Click Start Session. The first contact appears with their script, last activity, and a "Ready to dial" call card.
3. Click the number to dial (opens your phone's dialer / softphone). When you're done, log a disposition:
4. Connected — opens the disposition panel: contacted, voicemail, no answer, wrong number, do-not-call, etc.
5. Add notes. Press Next. You're on the next contact.

Scoring

Each contact in the queue gets a 1-5 score based on:

• Deal stage (later stages = higher score)
• Days since last activity (stale = lower)
• Label (hot / friendly / followup / notnow)
• Follow-up due date (overdue today = highest)

The queue sorts highest-score-first by default. Toggle to manual order via the queue header.

Julie + dialer commands

From any view (you don't need to be in the Dialer):

• "How many calls left in my queue?"
• "Clear my dialer queue."
• "Remove [name] from the queue."
• "End my session and give me the summary."