Drug Testing · Occupational Health · Clinical Labs

CRM made for
lab sales.

Map-based prospecting, an AI assistant that actually executes, and pipelines shaped for how labs sell — MROs, DOT collection sites, IOPs, employers, corrections. No HubSpot bolt-on. No Salesforce admin tax.

100+ AI actions One-click map prospecting Built-in dialer Team chat + groups
oratekdx.info / tools / crm
OraTek CRM dashboard with Julie AI assistant, pipeline stats, and inbox
Julie · your AI
DONE
Queued 18 hot Utah leads · drafted follow-up emails to each · posted summary in #company.
4 tools executed
Built for sales teams at
Drug testing labs Occupational health Clinical diagnostics Medical device Compounding pharmacy DME / Specialty pharma Insurance agencies Recruiting agencies
The shift

Stop bolting CRMs onto a workflow they weren't built for.

Salesforce was built for enterprise IT, HubSpot for marketing teams, Pipedrive for generic SaaS. None were shaped for a rep walking into a clinic with a tablet at 2pm. We were.

The old way

  • HubSpot + 6 custom properties + a spreadsheet your rep also maintains
  • Generic "Lead → Opportunity → Customer" stages that don't match how labs actually sell
  • Prospecting in 4 tools: ZoomInfo, Google Maps, LinkedIn, a phone book PDF from 2019
  • An AI sidebar that summarizes things instead of doing them
  • Slack + Trainual + a Google Doc + Notion + your CRM = five logins, no integration

The OraTek way

  • One workspace. CRM, dialer, chat, training, AI — same login, same data, same UI
  • Industry-shaped stages out of the box. Customizable in 30 seconds, not 30 hours
  • Type "tox labs in Utah" — 42 contacts, with phone + address, into your dialer queue
  • Julie does the work. Queues calls. Drafts emails. Sends team updates. With your approval
  • Built like an OS, not a feature list. The product gets out of your rep's way
What's inside

Three things no other CRM does out of the box.

Everything else — pipeline, contacts, deals, tasks, email — is table stakes. These are why reps switch.

Map-based prospecting

Your rep types "tox labs in Utah." Thirty seconds later, 42 contacts are in the CRM with phone numbers, addresses, and websites — pulled straight from Google Places. One click queues them in the dialer.

OraTek map view showing Utah tox lab pins
Built-in · Google Places · One-click import

Julie, your AI

Not a chatbot. An assistant with 100+ live tools. "Queue my hot Utah leads and draft follow-up emails." She does it. Asks before sending, confirms what she did, never silently invents work.

Julie AI executing multiple tools — search leads, add to dialer, draft emails
Claude or OpenAI · 100+ tools · Confirms before writing

Power dialer

Scored queue, in-call scripts, structured disposition logging, audit trail. Same product Close.com built a $200M business on — bundled in, no add-on, no per-minute fees.

OraTek dialer with 28 queued contacts and priority scoring
Scoring · Scripts · Audit-logged · Bundled
Tools Julie can run
100+
Read, search, send, queue, draft
Replaces
$240
/seat/mo of HubSpot + Slack + Trainual + Miro
Tenant isolation
RLS
Postgres Row-Level Security on every table
Time to first dial
90s
From "search Utah labs" to phone ringing
Everything else

The boring stuff done well.

Because the bar for "modern CRM" is now table stakes, and we're not interested in being last on any of them.

Pipelines you can shape

Rename stages, recolor, reorder, add custom stages. Admin-only, applies org-wide. Sales pipeline + recruiting pipeline, separately customizable.

Team chat + groups

Org-wide channel, 1:1 DMs, named groups. OS-level notifications when you're not in the tab. Replace Slack for internal sales comms.

Recruiting pipeline

Drag a candidate to "Hired" — they auto-onboard as a CRM user on the right team, under the right manager, with the right role.

Tasks + recurrence

Department tags, blockers, parent/child, audit log. Recurring tasks auto-spawn the next instance on completion. Talk to them in plain English.

Workflow automations

If-this-then-that rules. Deal stalled? Auto-task the manager. New contact tagged "hot"? Auto-DM the rep. No-code, dry-run testable.

Reporting + leaderboard

Pivot deals or tasks by stage, owner, industry, label. Real-time leaderboard. Export to CSV. Reps get the dashboard view; managers get the rollup.

The differentiator

Meet Julie. She doesn't suggest. She does.

Every other CRM has tacked on an AI sidebar that writes summaries and proposes next actions. Julie is different: she has 100+ live tools across the entire system. She can read your inbox, draft replies, queue calls, post to team chat, create tasks, search Google Places, import contacts, schedule meetings, run reports.

She confirms with you before sending external comms. She never claims to do something without invoking the tool. She tells you when she doesn't know — instead of inventing.

100+ tools Claude or OpenAI Tool-call audit trail Confirm-before-write Multi-tenant isolated
Queue up my hot Utah leads and draft a follow-up email to each one.
SEARCH LEADS
ADD TO DIALER QUEUE
DRAFT EMAIL (×18)
JULIE
Done. 18 hot leads queued — Pinnacle Tox, Mountain West, Wasatch, Iron Mountain, and 14 more. Drafted personalized follow-ups for each. Check your Drafts to send.
Pricing

Straightforward. Per-seat. No surprises.

Start free. Upgrade when your team starts seeing real value. Annual plans available with two months free.

Free
$0
Solo work, pilot, or evaluation. 2 seats. Limited contacts.
  • 2 user seats
  • 100 contacts
  • Pipeline + dialer + tasks
  • No AI assistant
Start free
Enterprise
Custom
Larger teams, regulated industries, white-label, BAA-ready.
  • Unlimited seats + contacts
  • SSO / SAML
  • HIPAA BAA + SOC 2 reports
  • Dedicated success contact
  • White-label options
  • Annual contract
Talk to sales
"Our reps stopped maintaining a shadow spreadsheet within the first week. The map prospecting alone saves us four hours per week per rep — and that's before Julie does anything."
NK
Nathan Keele
Founder · OraTek Diagnostics

Stop fighting your CRM.
Start using one.

Spin up a workspace in two minutes. Bring your reps in for free. Cancel any time. No credit card to start.